Hertz Rent-A-Car $168 million Settlement

I rent cars from Hertz when on vacation, which isn’t too often. This practice of reporting customers for stealing cars will not help retain me as a customer.

According to NBC News, “Rental car giant Hertz Global Holdings announced Monday it would pay $168 million to settle 364 claims that it erroneously filed criminal reports against customers who did not return vehicles on time.”

And you may wonder just how bizarre this practice can get. Well, here is your answer.

“In one instance, CBS News reported, a man in Colorado spent 24 hours in jail after he was arrested on charges that he had stolen a Hertz rental vehicle in Georgia, despite, he said, never having been to that state and never having rented from Hertz.”

Hertz should release a statement explaining how this can happen, and happen repeatedly.